We at RKV respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our various Mobile Apps.

We recognize the importance of protecting personally identifiable information (“Personal Information” or “PII”) collected about you while using our mobile application (the “Services”) while delivering the logistics solutions that you enjoy.

This Policy applies to the Service, which includes the RKV Vendor Partner mobile application, the website located at www.rkvcargomovers.com its subdomains, and all of the websites and internet properties owned or operated by us, regardless of the medium by which the Site is accessed by Users (e.g., via a web or mobile browser).

What Data Is Collected

Vendor Partner does NOT collect your location information. However, telemetry around how you interact with the app (what buttons are/aren't pushed, etc.) is collected to provide troubleshooting and improve the user experience.

These are the PII that we collect: a.) Mobile Number, and b.) Device Identification. While you must input your mobile number and the secret OTP that you received in order to use the Vendor Partner app.

We do not offer our Service or promote the Service to, nor do we intentionally collect or retain PII from, children who are younger than 13 years of age. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete such information from our systems

How We Use Information

We may use Users’ PII for various general, lawful purposes to help enhance their experience. These purposes include:

Direct Marketing: We may use your PII to send you promotional materials. You have the right to opt-out of receiving direct marketing.

Customer Service and User Communications: We may use your PII to help us respond to your inquiries, questions, requests, and support needs more efficiently.

User Experience Personalization: We may use Users’ PII and/or deidentified Information in the aggregate to analyze Users’ browsing and usage activities and patterns in order to understand Users’ interests and preferences with respect to the Service and our services. This will help us optimize your experience on the Service.

Business Optimization: We may use your PII and/or deidentified Information to improve the content on our web pages, to customize the content and layout of our web pages, and in managing our everyday business needs. We may also use your feedback to improve the Service and our other products and services. All of this is done with the intention of making the Service more useful for you.

We will not collect additional categories of PII or use PII we collect for materially different, unrelated, or incompatible purposes without providing you notice.

How We Disclose Information

At any cost we do not sell PII or disclose Users PII to third parties without your permission.

Law Enforcement, Safety, and Legal Processes: We may disclose your PII to law enforcement or other government officials if it relates to a criminal investigation or alleged criminal activity. We may also disclose your PII: (i) if required or permitted to do so by law; (ii) for fraud protection and credit risk reduction purposes; (iii) in the good-faith belief that such action is necessary to protect our rights, interests, or property; (iv) in the good-faith belief that such action is necessary to protect your safety or the safety of others; or (v) to comply with a judicial proceeding, court order, subpoena, or other similar legal or administrative process.

Sale or Acquisition of Assets: If we become involved in a transaction involving the sale of our assets, such as a merger or acquisition, or if we are transferred to another company, we may disclose and/or transfer your PII as part of the transaction. If the surviving entity in that transaction is not us, the surviving company may use your PII pursuant to its own privacy policies, and those policies may be different from this Policy.

Security

The security and confidentiality of your PII is very important to us. We use commercially reasonable security measures to protect your PII on the Service. However, no data transmitted over or accessible through the internet can be guaranteed to be 100% secure. As a result, while we attempt to protect your PII, we cannot guarantee or warrant that your PII will be completely secure (i) from misappropriation by hackers or from other nefarious or criminal activities, or (ii) in the event of a failure of computer hardware, software, or a telecommunications networks.

Data Storage – International Transfer

Your information, including PII, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Retention

We are intended to help you organize and perform your daily logistics needs with respect to RKV, therefore, we will store your drives for seven (7) years or beyond to help us in audit obligations.

Cookies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

SPAM

We do not participate in bulk email solicitations that you have not consented to receiving. We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share PII with any third party advertisers.

Modifications

We reserve the right to update this Policy from time-to-time at our sole discretion. If our privacy practices change materially in the future, we will post an updated version of the privacy policy to the Service. It is your responsibility to review this Policy for any changes each time you use the Service. We will not lessen your rights under this Policy without your explicit consent.

Contact Information

If you have questions about this Policy or wish to contact us with questions or comments, please contact us at:

RKV Cargo Movers Pvt Ltd.,
1/94-1, Sri Venkateshwara Housing Colony,
Opp. Ashok Leyland Unit 2, Kumudepalli,
Hosur - 635109. India.
support@rkvcargomovers.com